Privacy Policy

1. Introduction

Clear Finance Horizon ("we", "us", or "our") provides AI-driven data analysis tools designed to help investors monitor and understand digital asset activity across multiple exchanges. We are committed to protecting the privacy and security of the information you share with us. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information through our website and dashboard platform (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Services.

2. Information We Collect

We may collect the following categories of information when you interact with our Services:

• Account Information: such as your name, email address, and login credentials when you register for an account.
• Usage Data: information about how you interact with our website and dashboard, including pages visited, features used, and timestamps.
• Technical Data: IP address, browser type, device identifiers, and operating system, typically collected automatically through cookies and similar technologies.
• Exchange Connection Data: where you choose to connect third-party exchange accounts, we may process data related to that connection, such as API read-only keys, to deliver analysis features. We do not collect private keys or withdrawal credentials.
• Communications: information you provide when you contact us for support, inquiries, or feedback.

3. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining the Services and dashboard features.
• Personalising your experience and improving the relevance of analysis presented to you.
• Communicating with you about updates, support requests, and service-related notices.
• Monitoring usage patterns to maintain security and detect misuse of the Services.
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Services, your consent where required, and compliance with legal obligations.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate our website, remember preferences, and analyse usage trends. You can typically control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

6. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service Providers: with vendors who perform services on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• Legal Requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• With Your Consent: in other circumstances where you have provided explicit consent.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our Services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where required, we aim to ensure that appropriate safeguards are in place for such transfers.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond in accordance with applicable law.

11. Third-Party Links

Our Services may contain links to third-party websites or integrations, including cryptocurrency exchanges. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party services you interact with.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy with an updated "Last updated" date. Continued use of the Services after such changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.